General Virtual Assistant with Salesforce exp

Position: General Virtual Assistant Number of hours: 5 hours/week Schedule: TBA Tasks required: Maintain and coordinate monthly calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangements Manage emails and phone calls as assigned by the client Upload, organize, and update leads or other data into Salesforce Manage configuration of Salesforce features including user management, custom fields/objects, page layouts, workflow, and validation rules Assist in preparing meeting agendas, taking meeting minutes, and ensuring timely distribution of materials to participants Handle sensitive and confidential information with the utmost discretion and professionalism Collaborate effectively with other team members and departments to ensure seamless workflow and the achievement of organizational goals Set up and send out monthly newsletters and monitor the open rates, unsubscribes, and other established KPI’s Basic social media management including, but not limited to, social media posting, digital marketing management Provide excellent customer service to clients and stakeholders Conduct data entry tasks accurately and efficiently Assist in social media management, including content creation and scheduling Support graphic design efforts for promotional materials and presentations Participate in recruitment processes, including candidate screening and interview coordination Other ad hoc tasks that would be assigned Requirements : Proven work experience as a General Virtual Assistant or a relevant role Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.) Working experience with Salesforce CRM and data management is required Strong proficiency in office software and communication tools Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar) Excellent verbal and written English communication skills Discretion and the ability to handle confidential information Excellent phone, email and instant messaging communication skills Highly organized and detail-oriented; able to efficiently prioritize multiple tasks Adaptability and a proactive mindset Ability to work independently and in a team-oriented environment Self-disciplined and organized; able to consistently perform with limited supervision