Customer Service German Speaking | Porto, Portugal

Porto, Portugal | On-Site | German + English | Monday to Sunday: 06:00 – 21:00 (Rotative Shifts) | Start Date: 7/May/26 | 2 rotative days off ABOUT THE ROLE: We are looking for German-speaking Customer Service professionals to join a dynamic team in Porto. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment. WHAT YOU WILL DO: — Provide high-quality customer service through various communication channels — Handle customer inquiries and resolve issues efficiently — Maintain professional communication in German and English — Work in rotative shifts to ensure customer support coverage — Contribute to team goals and customer satisfaction targets WHAT WE ARE LOOKING FOR: — German language proficiency at C1 level — English language proficiency at C1 level — Strong communication and problem-solving skills — Flexibility to work rotative shifts including weekends — Valid documentation for working in Portugal WHAT'S IN IT FOR YOU: — Competitive base salary — Performance bonus: 200€ per 12 months — Meal allowance: 7.63€ per day — Welcome bonus paid in 12 monthly instalments during the first year of employment — Health insurance from day 1 (monthly contribution required for first 6 months, free afterwards) — Shared accommodation available for up to 12 months (details discussed during interview) DOCUMENTATION REQUIRED: — EU ID, OR — Residence card, OR — Manifestação de Interesse, OR — Valid Work Visa (Type D) + AIMA Appointment Scheduled + NIF, OR — Expired Work Visa (Type D) + AIMA Appointment Already Attended + NIF — NISS is preferable to have, however support can be provided