Customer Service Dutch Speaking in Porto, Portugal | Hybrid

Porto, Portugal | Hybrid | Dutch + English | Monday to Sunday - 24/7 (Rotative shifts). Night Shift (22:00 to 07:00) – The night shift team is quite small, so each agent may only be required to cover this schedule occasionally during the month | 23/Apr/26 ABOUT THE ROLE: We are seeking Dutch-speaking Customer Service professionals to join our client's dynamic team in Porto. This hybrid role offers the opportunity to deliver exceptional customer support in a multilingual environment while enjoying the vibrant lifestyle of Portugal's second-largest city. WHAT YOU WILL DO: — Provide outstanding customer service to Dutch-speaking clients via multiple communication channels — Handle customer inquiries, concerns, and requests with professionalism and efficiency — Maintain accurate records of customer interactions and transactions — Collaborate with team members to ensure consistent service quality — Work flexible rotative shifts including occasional night shifts to support 24/7 operations — Contribute to a positive team environment and customer-focused culture WHAT WE ARE LOOKING FOR: — Fluency in Dutch and English (C1 level) — Strong communication and interpersonal skills — Customer-oriented mindset with problem-solving abilities — Flexibility to work rotative shifts including occasional night shifts — Ability to work independently and as part of a team — Reliable and professional work ethic WHAT'S IN IT FOR YOU: — Competitive base salary paid over 14 months — Performance Bonus: 150€ per month for 11 months — Meal Allowance: 7.63€ per working day — Welcome Bonus: Paid in 12 monthly instalments during your first year — Health Insurance: Available from day 1 (monthly contribution required, becomes free after 6 months) — Hybrid work model offering flexibility and work-life balance — 2 rotative days off per week — Professional development opportunities in a growing international company — Vibrant work environment in Porto Interested? Apply now and join our growing team in Porto!