Customer Service French | Braga, Portugal

Braga, Portugal | On-Site | French | Monday to Friday: 07:00AM - 07:00PM (Rotational shifts), Saturday: 08:00 AM - 03:00 PM | Start Date: 9/Apr/26 | Permanent Contract (3 months trial) ABOUT THE ROLE: We are recruiting French-speaking Customer Service Representatives to join our client's team in Braga, Portugal. This is an excellent opportunity to work in a dynamic environment supporting customers in French and English. WHAT YOU WILL DO: — Provide high-quality customer service support via multiple channels — Handle customer inquiries and resolve issues efficiently — Communicate with customers in French and English — Work collaboratively with team members to ensure customer satisfaction — Maintain accurate records of customer interactions WHAT WE ARE LOOKING FOR: — Fluency in French — Strong communication and problem-solving skills — Customer-focused attitude with attention to detail — Ability to work rotational shifts including Saturdays — EU ID, Residence card, and Manifestação de Interesse OR Valid Work Visa (Type D) + AIMA Appointment Scheduled + NIF OR Expired Work Visa (Type D) + AIMA Appointment Already Attended + NIF — NISS is preferably to have, however support can be provided WHAT'S IN IT FOR YOU: — Competitive base salary paid over 14 months — Performance Bonus: 155€ per 12 months — Meal Allowance: 7.63€ per day — Position bonus for Braga: 20€ per 12 months (Welcome Bonus paid in 12 monthly instalments during the first year of employment) — Health Insurance: Since day 1 (monthly fee applies). Free after 6 months of contract — Days Off: Sunday and 1 rotational day per week — Permanent contract with career development opportunities READY TO APPLY?