Contact Centre Agent (German C2 + English C1)- Malta

LOCATION: Malta | On-Site LANGUAGE REQUIRED: German (C2) + English (C1) SCHEDULE: Monday to Friday, rotative 8-hour shifts between 09:00–18:30 START DATE: 1 April 2026 ABOUT THE ROLE: Join the German-speaking support team for a leading international airline. You will be the first point of contact for customers, handling enquiries with professionalism and efficiency. WHAT YOU WILL DO: — Handle inbound customer contacts in German across multiple channels — Assist with flight bookings, reservations, and general airline enquiries — Resolve customer issues efficiently while maintaining quality standards — Follow established procedures and escalation protocols WHAT WE ARE LOOKING FOR: — German at C2 level — English at C1 level — Strong communication and customer service skills — EU documentation required WHAT'S IN IT FOR YOU: — Competitive salary package (details to follow) — Monday to Friday schedule — no weekend work — On-site position in Malta — Permanent opportunity with a reputable international employer