Client Success Managers

Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on, high-impact role where success is measured by speed, accuracy, and client trust —not sales quotas. What You'll Do: Manage a portfolio of clients through the full wind-down lifecycle Serve as the first point of contact via phone, email, and ticketing systems Execute operational tasks like regulatory filings, asset transfers, and capital distributions Guide clients step-by-step through complex processes with empathy and precision Collaborate cross-functionally to improve workflows and client experience What We're Looking For: 2–6 years in client success, operations, project management, or support Highly organized with strong attention to detail Confident communicator who thrives in fast-paced, ambiguous environments Ability to manage multiple deadlines and complex projects Startup experience preferred Why Join: Be an early team member in a scaling company Real ownership and impact from day one Clear path to senior and leadership roles If you're driven, detail-oriented, and motivated to help founders through critical transitions, we want to hear from you.