Vehicle Sales Compliance Manager | Business Manager | Insurance Telesales

Why Join Holdcroft? We don't just offer a job; we offer a high-reward career path. At Holdcroft, we reward the "hunters" who keep our standards high. Uncapped Earning Potential: A solid £25,000 base with a realistic and achievable OTE of £73,000. Your commission is a direct reflection of your ability to drive penetration and lead the team to success. Career Progression: We prioritise internal promotion. Our bespoke in-house training program is designed to take senior sales talent into executive leadership. Culture of Excellence: Work in a high-energy, collaborative office environment where success is celebrated and supported. The Perks: Employee discounts, a comprehensive Employee Assistance Programme, and a lucrative colleague referral scheme (up to £1,000). Key Responsibilities As a Vehicle Sales Compliance Manager, you are the final gateway for every deal. You will ensure profitability through high-volume telesales while maintaining a bulletproof compliance trail. Sales & Penetration: Drive the profitability of our General Insurance and Finance products. You will be responsible for outbound and inbound telesales efforts, maximising every opportunity to increase product penetration. FCA & GDPR Compliance: Act as the department’s "Compliance Champion." You will ensure every call and transaction meets strict FCA guidelines and GDPR requirements using ITC Apex software. Quality Assurance: Audit and approve transactions at the point of sale. You are responsible for ensuring that all financial disclosures are accurate, ethical, and fully documented. Performance Strategy: Achieve and exceed monthly income targets set by the Group. You will constantly analyse sales data to identify gaps and maximise returns for the dealership. The Customer Experience: Maintain a top-tier Customer Satisfaction Index (CSI). You will explain complex insurance products in plain English, ensuring customers feel confident and protected. Who You Are We are looking for a candidate who is part Sales Powerhouse and part Regulatory Expert. Sales Pedigree: Proven track record in a high-volume telesales or F&I environment. Compliance Knowledge: An understanding of FCA regulations, TCF (Treating Customers Fairly, and GDPR. OR at least an appetite to learn this! Communication: Exceptional phone manner with the ability to negotiate and close complex deals. Tech Savvy: Experience with ITC Apex or similar compliance/CRM platforms is highly desirable. Resilience, desire to smash targets in a fast-paced, high-pressure environment.