Danish Speaking Customer Advisor (Remote in Greece)

This is a fully remote position , but it requires you to be a resident of and legally authorized to work in Greece. For highly qualified candidates currently residing outside of Greece, we offer a comprehensive relocation package , including flight tickets and accommodation , to help you make the move and get settled. The Role As a Danish-Speaking Customer Advisor, you will be the first point of contact for clients in the Danish market. You will provide high-quality support and guidance for a wide range of products and services. Your primary responsibility will be to listen to customers' needs and questions, and guide them toward a positive resolution with patience and a clear, simple approach. While previous experience is a plus, it is not a requirement, as we provide a thorough, paid training program to get you up to speed. Key Responsibilities Customer Support: Handle incoming inquiries via phone, chat, and email, assisting customers with their questions about products and services. Problem Resolution: Provide friendly and efficient support to resolve a variety of customer concerns, escalating more complex issues to a specialized team when necessary. Documentation: Accurately log all customer interactions, feedback, and details in the company's internal systems. Customer Guidance: Guide customers through solutions, ensuring they feel supported and informed throughout the process. Continuous Learning: Actively participate in training sessions to stay updated on new products, services, and support procedures. What We're Looking For Fluent Danish: You must be a fluent Danish speaker (C2 level), with excellent verbal and written communication skills. English Proficiency: A minimum of B2 English proficiency is required for internal communication, team meetings, and training. Customer-Focused Mindset: A natural desire to help others and a calm, empathetic demeanor. Problem-Solver: A strong ability to listen and provide clear, simple solutions. Adaptability: Willingness to learn about new products and adapt to an evolving environment. Location: Must be a resident of Greece with the legal right to work. What We Offer Competitive Salary: A rewarding compensation package that recognizes your skills. Comprehensive Benefits: A generous benefits package, including health and life insurance from day one. Paid Relocation: For candidates outside of Greece, we provide paid flights and accommodation to facilitate your move. Provided Equipment: All necessary work equipment (laptop, headset, monitors, etc.) will be shipped directly to your home. Professional Development: Opportunities for career advancement and growth within a global company. Full Remote Flexibility: Enjoy the freedom of a fully remote role, allowing you to work from anywhere in Greece.