Dutch Speaking Customer Service Agent | Lisbon, Portugal

Lisbon, Portugal | On-Site Relocation Support for Work-Permitted Candidates €1,283 – €1,483 gross/month equivalent How to Apply Send your CV to can.dinler@cbtalents.org or Use Application Form Join an international customer experience team supporting leading global platforms across industries including digital entertainment, insurance services, and technology-driven applications . We are currently hiring Dutch-speaking Customer Service Agents to support customers across several exciting international projects. In this role, you will assist users with inquiries, provide guidance on services, and ensure a smooth and positive customer experience. This opportunity is ideal for candidates who enjoy helping customers, solving problems, and working in a dynamic multicultural environment in Lisbon. What You'll Do Provide customer support via phone, chat, and email in Dutch Assist customers with account inquiries, service questions, and troubleshooting Maintain high standards of customer satisfaction and service quality Record interactions accurately in internal systems Handle inquiries professionally during high-volume periods Collaborate with internal teams to resolve customer issues efficiently What We're Looking For C1/C2 Dutch (mandatory) English B2 or higher Strong communication and problem-solving skills Ability to work in a fast-paced, international environment Customer-focused mindset and attention to detail Work Schedules Monday – Sunday|08:00 – 23:00 (rotational shifts)|2 rotational days off Monday – Friday|07:30 – 20:00 (rotational shifts)|Weekends off Monday – Sunday|07:00 – 23:00 (rotational shifts) | 2 rotational days off Future possibility of 24/7 shifts Salary & Benefits Base Salary: €1,100 gross × 14 months Additional bonuses depending on project: Performance Bonus: up to €100/month (11 months) Attendance Bonus: up to €100/month (11 months) Typical salary range: €1,283 – €1,483 gross/month equivalent Additional benefits include: Health insurance (from day 1, fully covered after 6 months) Paid training and onboarding International working environment in Lisbon If you're ready to start an international career in Lisbon and work with global brands, apply now and join a team where your language skills truly make an impact...