Receptionist

RecLatam is hiring on behalf of a U.S.-based law firm seeking a reliable and professional Receptionist to support their team. This role requires strong English communication skills, attention to detail, and the ability to manage administrative tasks in a fast-paced legal environment. Responsibilities Answer incoming calls using Dialpad, the firm's remote phone system, and transfer them to the appropriate team members Handle basic client inquiries in a professional and courteous manner Schedule and send reminders for Independent Medical Examination (IME) appointments Contact medical providers to request medical bills and records Confirm insurance policy limits with insurance companies Prepare and send simple letters using document merge templates Maintain and update case information using the Prevail cloud-based case management system Requirements Fluent English (spoken and written) 3–5 years of experience as a receptionist or in a similar administrative role Knowledge or experience working with personal injury law firms Availability to work 40 hours per week (full-time) Strong communication and organizational skills Positive attitude and willingness to learn (highly valued)