Head of Finance Operations

Key Responsibilities Billing Operations Ensure timely, accurate, and complete invoice in line with customer contracts, delivery milestones, and billing schedules Establish strong billing controls to minimize revenue leakage, disputes, and delayed collections Partner with Sales, Delivery, and Legal teams to resolve billing issues and contract interpretation matters Monitor billing performance metrics and drive continuous improvement in billing cycle times and accuracy Revenue Recognition Ensure revenue recognition is performed in compliance with SLFRS/LKAS (including applicable revenue standards) and Axiata Group policies Review and approve revenue recognition assessments for complex contracts, milestones, and multi-element arrangements Maintain strong documentation, controls, and audit trails to support revenue recognition judgments Partner with Financial Accounting and Audit teams to ensure consistency and compliance Unbilled Revenue Monitoring Establish robust processes to identify, monitor, and report unbilled revenue on a timely basis Ensure timely conversion of unbilled revenue to billed revenue, minimizing aged unbilled balances Investigate and resolve root causes of delayed billing or revenue recognition Provide clear visibility and reporting on unbilled exposure, risks, and trends to senior management Budget Controlling (Capex & Opex) Lead operational budget controlling for Capex and Opex, ensuring spend is within approved budgets and aligned with business priorities Monitor actuals against budgets and forecasts, identifying variances and recommending corrective actions Establish approval controls, commitment tracking, and budget governance mechanisms Partner with Business and Delivery teams optimize cost efficiency and resource utilization Revenue Forecasting & Performance Monitoring Lead revenue forecasting processes in collaboration with Sales, Delivery, and Business teams Ensure forecasts are accurate, data-driven, and aligned with pipeline, contract status, and delivery plans Monitor revenue performance against forecasts and budgets, identifying risks and opportunities early Provide actionable insights and forward-looking analysis to support management decision-making Secretariat to the Investment Committee Act as the secretariat to the Investment Committee, providing end-to-end coordination and governance support Coordinate preparation, review, and circulation of investment proposals, business cases, and supporting financial analyses Ensure investment submissions comply with approved governance frameworks, financial thresholds, and Axiata Group requirements Organize Investment Committee meetings, agendas, papers, and minutes, ensuring timely follow-up on decisions and action items Track approved investments, monitor post-investment performance, and support benefits realization reporting Serve as the key point of coordination between business sponsors, Finance, Strategy, and Group stakeholders on investment matters Operational Finance Governance & Continuous Improvement Strengthen operational finance controls, reporting quality, and process discipline across ADL Drive standardization, automation, and system improvements across billing, revenue, and budget control processes Support internal and external audits related to operational finance areas Build a high-performance finance operations function with a strong service and business partnership mindset Person Specifications Bachelor's degree in finance, Accounting, or a related field. Professionally qualified accountant (CA Sri Lanka / ACCA / CIMA or equivalent) 10+ years of experience in finance operations, revenue management, or controlling roles Experience in IT services, digital, or project-based environments preferred Exposure to group reporting and multinational operations is an advantage Hands-on experience in managing audits and implementing internal controls Strong knowledge of financial management principles, accounting standards, and regulatory requirements Proficiency in financial analysis, budgeting, forecasting, and performance monitoring Advanced proficiency in financial systems, accounting software, and MS Excel Strong analytical, problem-solving, and decision-making skills Excellent communication, presentation, and stakeholder management skills Strong leadership and team management capability High level of integrity, professionalism, and accountability Detail-oriented with a strong focus on accuracy and quality Proactive, results-driven, and able to work effectively under pressure Collaborative team player with a continuous improvement mindset