Technical Customer Service Representative – Dutch & English

Location: Lisbon Work Model: On-Site Schedule Monday – Friday: 08:00 – 20:00 (rotational) Saturday & Sunday: 08:00 – 17:00 2 rotational days off Responsibilities Provide technical support for search engine users Troubleshoot user issues and provide solutions Guide customers through platform tools and features Maintain accurate documentation of support interactions Requirements Fluency in Dutch and English Strong technical troubleshooting skills Excellent communication and problem-solving abilities Comfortable working in a dynamic environment