Fortinet SDWAN Engineer

About Us: RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team. Position Overview RecruitGo is seeking Fortinet SD-WAN Engineers to support a large-scale rollout of SD-WAN solutions for a global enterprise and clients across the US. This role owns end-to-end technical delivery, including incident resolution, network uptime, and continuous performance monitoring across SD-WAN environments. If you have experience in network operations, infrastructure, security solutions, and Fortinet technologies (FortiGate, FortiOS, FortiManager, FortiAnalyzer, FortiClient, FortiSwitch, FortiAP, FortiSASE) along with NGFW or NSE certifications, we’d love to hear from you. Responsibilities Delivery of Fortinet SDWAN solution to 300+ branch offices across US Ongoing incident ownership and resolution on Fortinet SDWAN and Cisco Route/Switch solutions across multiple clients Root cause analysis and preventative recommendations Escalation management and vendor coordination Stakeholder communication and progress updates ITIL-aligned operational practices Provide regular updates on resolution progress to stakeholders and customers Join troubleshooting calls during escalations and major incidents Conduct thorough root cause analysis and recommend preventative fixes Review and perform in-life change requests (MACD) following ITIL standards Coordinate with vendors and third parties for complex escalations Qualifications Fortinet NSE7 or FCSS SD-WAN Cisco CCNA (CCNP Preferred) Security+ ITIL Foundation Experience NOC operations with a minimum of 5 years of technical background Traditional Cisco WAN and Fortinet SDWAN solution deployment and support Enterprise Next-Generation Firewalls (Fortinet, Cisco, etc) Troubleshooting Fortinet deployments (Forti Manager, FortiGate, SASE) Routing protocols (OSPF, BGP, EIGRP, ISIS) and LAN switching (VLANs, STP, PVST) ITIL-aligned change management and incident resolution SKILLS & ATTRIBUTES Certified on Fortinet NSE7 or FCSS SD-WAN (or equivalent experience) Proven understanding of Cisco Networking (IPsec, DMVPN, etc) Working knowledge of VDOM, ADOM, VRF, DNS, DHCP, TACACS+, RADIUS Excellent English language and stakeholder management abilities Able to multitask, work with limited supervision and remain calm under pressure Team player with adaptability and quick learning ability Growth mindset focused on continuous improvement Join a team managing mission-critical SD-WAN infrastructure for global enterprise clients, ensuring network reliability, optimal performance, and expert technical support to keep their international operations running smoothly Why RecruitGo? RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities. Work Setup: Remote Work Schedule: US Business Hours (Eastern / Central Time overlap required) Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding. Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued. Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.