Sales Account Manager (Hybrid Work Arrangement) - Makati

Work Schedule: Monday to Friday, 8:00 am to 5:00 pm local time Responsibilities: 1. Client Relationship Management Act as the dedicated point of contact for assigned clients, fostering long-term partnerships grounded in trust and mutual collaboration. Gain a deep understanding of each client's business objectives, challenges, and security needs, and align our solutions to deliver measurable value. 2. Sales and Business Development Design and execute strategic account plans aimed at accelerating sales growth and meeting revenue goals. Identify and pursue upselling and cross-selling opportunities within the existing client base across our network and managed security service portfolio. Source and qualify new prospects, engaging decision-makers to uncover security pain points and position relevant solutions. 3. Solution Consulting Partner with internal technical teams to evaluate client requirements and develop tailored security solutions. Deliver compelling product demonstrations and presentations that communicate the value and capabilities of our network and managed security offerings. 4. Contract Negotiation and Management Drive contract negotiations to secure mutually beneficial agreements that align with company standards and client expectations. Oversee contract performance, proactively addressing issues or disputes in coordination with internal stakeholders to ensure timely resolution. 5. Market Intelligence and Reporting Maintain up-to-date knowledge of industry trends, competitive developments, and emerging technologies in the network and managed security space. Deliver consistent reporting on sales activities, pipeline health, and client insights to senior management. Non-negotiable Requirements: At least 3 years of experience as an effective account manager handling the end-to-end process from client prospecting/sourcing, onboarding and post-onboarding support Must be amenable to function as an individual contributor Must be okay to work to be on a hybrid setup with shifts being predominantly done at home. Onsite work is as needed – mostly for client visit/meeting. Must be willing to travel anywhere in the Philippines – predominantly in the Metro Manila area Bachelor's degree in Business Administration, Marketing, Information Technology, or a related discipline Demonstrated experience in sales or account management, ideally within the cybersecurity or IT services sector. Solid grasp of network security concepts, technologies, and solution frameworks. Exceptional communication and negotiation abilities, with a talent for translating technical concepts for non-technical stakeholders. Performance-driven approach with a proven history of hitting sales targets and contributing to business growth. Comfortable working both independently and cross-functionally in a dynamic, fast-paced environment.