Customer Support Representative (German + English)

Customer Support Representative (German + English) Location: Braga, Portugal Salary: €1,200 gross/month Work Model: On-site About the Role We are looking for a German-speaking Customer Support Representative to join our international team in Braga. In this role, you will be the first point of contact for customers, ensuring a smooth and positive support experience. Key Responsibilities Handle inbound calls, emails, and chats in a professional manner Provide clear, accurate, and timely support to customers Identify issues and deliver effective solutions Ensure high levels of customer satisfaction and service quality Meet performance targets (KPIs) and maintain quality standards Collaborate with internal teams when required Requirements Fluent German (C1/C2) Good English (B2+) Strong communication and problem-solving skills Customer-focused mindset with a positive attitude Ability to work in a fast-paced, team-oriented environment What We Offer Paid training from day one Opportunity to work in a multicultural, international environment Career development and growth opportunities Valuable experience in a globally connected workplace Why Join Us? Live and work in Braga, one of Europe's most vibrant and affordable cities Gain international customer service experience Be part of a supportive and diverse team