Community Services Program Manager

Industry: NGO Job Summary The Community Services Program Manager provides technical leadership to ensure effective implementation and quality of kindergarten, supplementary, and accelerated programs across CSCs. The role promotes high-quality teaching, student and teacher well-being, and strong parental engagement, while ensuring alignment with MoEYS policies and organizational goals. Main Responsibilities: 1. Program Management Lead and standardize program implementation across CSCs. Monitor performance using key indicators and drive continuous improvement. Collaborate with internal teams to ensure smooth program delivery. Support student enrollment and achievement of recruitment targets. 2. Teaching & Learning Quality Ensure high-quality teaching, staff performance, and student engagement. Promote diverse learning approaches (active, collaborative, authentic learning). Strengthen assessment practices and academic standards. Ensure compliance with MoEYS policies and maintain a safe, child-friendly environment. 3. Academic & Program Support Support curriculum implementation and school development initiatives. Provide coaching and mentorship to teachers through observations and feedback. Strengthen parental engagement and community participation. 4. Kindergarten & Supplementary Programs Provide technical and pedagogical support to Kindergarten and Supplementary teachers. Ensure best teaching practices and continuous program improvement. Main Requirements: Bachelor's or Master's degree in Education or related field. Minimum 5 years in program management or educational leadership. Experience in kindergarten or supplementary education preferred. Strong knowledge of MoEYS standards and curriculum. Proven experience in teacher coaching and stakeholder engagement. Strong leadership and program management. Knowledge of pedagogy, curriculum, and student assessment. Coaching, communication, and data analysis skills. Understanding of child protection and school safety.