Greek Customer Service

Job Description Position: Customer Service – Greek + English Location: Lisbon, Portugal | On-Site Start Date: 30 April 2026 Working Hours: Monday to Sunday: 08:00 – 17:00 or 09:00 – 18:00 (rotative shifts) Days Off: 2 rotational days Later schedule (TBC by client): 24/7 rotational shifts About the Role: Join a dynamic international team as a Customer Service Specialist supporting Greek-speaking customers in a growing e-commerce environment. You will provide high-quality service, handle peak periods, and ensure a positive experience for all customers. Responsibilities: Stay knowledgeable about leading e-commerce products and services Deliver professional, empathetic, and solution-oriented customer service Manage customer communications via phone, chat, and email Handle high volumes of inquiries during promotion periods efficiently Requirements: Fluent in Greek and English (spoken and written) Strong understanding of e-commerce operations Excellent communication and customer service abilities Empathetic, rational, and able to work under pressure Compensation & Benefits: Salary: €920/month × 14 months Performance Bonus: €45/month × 11 months Meal Allowance: €7.63/day Welcome Bonus: Paid monthly over the first year (1/12 per month) Health Insurance: Available from Day 1 (employee contribution required, free after 6 months) Permanent contract after trial period Relocation support Apply now to join a multicultural team in Lisbon and grow your career in an international e-commerce environment!