Head of FTTH Planning Operations (Managing Director Level)

Head of FTTH Planning Operations (Managing Director Level) Lead a high-growth fibre planning division as a structured profit centre supporting major US network operators. Melrose Arch, Johannesburg. FTTH Industry. EST working hours. R80,000 – R100,000 per month plus Performance Incentives. About Our Client The client is a high-growth fibre delivery organisation that supports major US network operators. The company delivers large-scale FTTH planning, as-built, and design services across multiple US states and operates existing EPC and O&M functions. The Role: Head of FTTH Planning Operations (Managing Director Level) This Managing Director-level leadership position exists to run the FTTH Planning Division as a structured profit centre while scaling the function from 15 to 60 professionals. The role is responsible for managing production output of 30,000+ HHP per month, ensuring SLA compliance, and protecting margins through structured KPI dashboards and pod-based team structures. It contributes to the business by integrating S197 planning teams and scaling capacity in alignment with US demand. Key Responsibilities Manage 8+ years of experience in FTTH and fibre planning to lead a 40-60 person division. Deliver consistent production output of 30,000+ HHP per month while maintaining rework below 7%. Operate the Planning Division as a profit centre by protecting gross margins and managing cost per PPU. Oversee as-built and design teams using a PPU-based productivity model and stable output forecasting. Implement and enforce structured quality workflows and QA gating to eliminate client escalations. Structure planners into pod-based teams and integrate S197 transfer teams. Report margin performance per client and state using Smartsheet and BI tools. Maintain over 95% on-time delivery across multi-state US operational expansion. About You 8+ years of experience in FTTH / fibre planning. Experience managing 20+ engineering or planning professionals. Strong knowledge of US FTTH design standards. Commercially literate regarding margin, cost control, and utilisation. Proven capability to scale teams sustainably. Process-driven, KPI-oriented, and operationally structured. Comfortable with Smartsheet, BI tools, and operational systems. Ability to work EST hours on-site in Melrose Arch.