German speaking Customer Support Specialist-South Africa (EU)

Job Title: German-speaking Customer Support Specialist Location: South Africa (Candidates must be based in South Africa) Job Description: We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication. Responsibilities: Provide customer support in German via phone, email, and chat Handle customer inquiries and resolve issues efficiently Maintain a high level of customer satisfaction Follow company guidelines and support procedures Accurately document customer interactions Requirements: B2 or higher level German B2 level or higher English Must be currently based in South Africa Strong communication and problem-solving skills Previous experience in customer service or support is a plus Ability to work in a fast-paced environment What We Offer: Local flight within South Africa provided Accommodation provided Opportunity to work in an international environment