Content Manager with native French (EU)

Content Manager with native French in Portugal Full-time | Fixed-term contract Permanent employment | Relocation support available Perfect opportunity for European French speakers to excel — candidates from Belgium and France are also welcome. We are looking for French-speaking Content Moderation Specialists to join the international team in the field of digital communication in Lisbon. We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you. Your Responsibilities Include Moderation of user-generated content in French Review of videos, images, and text content Removal and blocking of inappropriate content Prevention of cybercrime and policy violations like spam and phishing message deletion Classification, filtering and analysing platform information for transparency Ensuring compliance with legal and ethical standards Working Schedule 40 hours per week 8 hours per day + 1 hour lunch break Rotational shifts Monday – Sunday (24/7 project) Rotating shifts including nights, weekends and holidays Office location: Lisbon (Metro: Cabo Ruivo) Our Ideal Candidate Would Have Fluent French (C1-C2) English B2 minimum Good emotional resilience Attention to detail Ability to work in rotating shifts EU passport or legal right to work in Portugal Wish to complete 10 days paid placement training (€256.80 total allowance) Our Offer to You Fixed-term contract (~12 months expected duration) Possibility of permanent contract after 2 years Clear career growth path Portuguese employment contract Optional company apartment (benefit-in-kind ~€200 declared tax-free until 2026) Monthly compensation package — total gross cash €1620.50 (with apartment benefit) and €1358 (without apartment) Health insurance from the company from the beginning 22 paid vacation days/year Wellness & mental health program (24/7 support) and Employee Assistance Program Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request