Shift Manager-Liege

Operational Oversight & Compliance: - Plan, coordinate, and allocate resources (staff and equipment) optimally in real-time. - Oversee the execution of operational plans and ensure the implementation of contingency actions when deviations occur. - Proactively ensure the smooth execution of high-quality operations for customers, reporting non-conformities and implementing corrective actions in coordination with the Quality Department. - Anticipate potential disruptions and take timely action to mitigate operational risks. - Work with the Sorting center Manager to evaluate and train staff. Communication and collaboration: - Ensure continuous and effective communication to foster collaboration between all internal departments. - Collaborate with senior management to monitor key performance indicators (KPIs) such as OTP and productivity, implementing necessary adjustments according to established criteria. - Proactively report and escalate any warehouse handling issues to the relevant parties. Ensure that all potential concerns are addressed promptly, minimizing disruptions. - Centralize, filter, and distribute operational queries to the relevant stakeholders ensuring seamless coordination across the supply chain. Safety compliance: - Ensure the highest level of safety for all operations, ensuring that all relevant personnel are trained and adhere to safe practices - Uphold and enforce safety and security standards, including both preventive and corrective measures. - Ensure adherence to emergency procedures in the event of accidents or incidents. Reporting: - Ensure operational and safety briefings are thoroughly planned and delivered by direct reports. - Ensure all relevant reports are submitted on time to both internal and external stakeholders, providing transparency and clarity on operational performance. - Generate daily shift reports detailing operational activities, and ensure that any operational deviations are promptly corrected and reported. - Maintain clear and accurate records of incidents, corrective actions, and operational adjustments, ensuring compliance with company standards and regulatory requirements. Requirements: - Bachelor's degree (short or long cycle), preferably in logistics, management, or business, or equivalent industry experience. - Strong interpersonal skills, a motivated team player. - Proactive, stress-resistant, autonomous, discrete, and flexible. - Innate leadership ability with effective communication skills and a charismatic presence. - Excellent organizational skills, with the ability to manage priorities and resources efficiently. - Strong analytical thinking with the capacity to assess situations from a broader perspective ("helicopter view"). - Must be able to work flexible hours, including nights, weekends, and public holidays (shift work). - Ability to make decisions, take responsibility, and drive results. - Adhere to company values, policies, and regulatory procedures. - Customer-oriented with a strong focus on safety. - Proficient in Microsoft Office tools and warehouse management systems. - Advanced to fluent in both French and English (written and spoken).