Admin Assistant, Claims (Automotive)

Responsibilities Assist customers with GIA reporting and insurance claim documentation Prepare repair quotations and necessary documentation Coordinate with insurance companies to arrange surveyor assessments and obtain repair approvals Arrange rental vehicles for customers when required Track parts availability and monitor the progress of repair works Process reimbursement claims such as loss-of-use or rental vehicle claims Review and finalize invoices and prepare discharge vouchers Follow up with insurers on outstanding payments, surveyor appointments, and claim matters Liaise with independent service providers on claim-related activities Prepare monthly administrative reports Support Customer Service Advisors and reception by handling incoming calls professionally Requirements 1-Year Contract with full benefits and 1-Month Completion Bonus Minimum GCE O Level or equivalent qualification At least 2 years of experience in insurance claims submission and/or related administrative work Familiarity working with insurance surveyors and insurers will be an advantage Customer-focused with strong interpersonal and communication skills Able to work independently with minimal supervision Working Hours Monday – Thursday: 8.30am – 6.00pm Friday: 8.30am – 5.30pm Salary & Benefits Salary Range: $2,600 – $2,800 Overtime payable Competitive remuneration package with a comprehensive range of benefits