AR Reconciliation & Deductions Specialist

About Us Kayana is a talent agency that connects Filipino Remote Professionals with global companies that operate within real systems and value disciplined execution. These are long-term professional roles—not gig work. Our partners build structured teams where accountability, clear communication, and operational discipline matter. Important: Kayana hires Filipino remote professionals only, regardless of their current location. Position Overview The Accounts Receivable Analyst plays a key role in managing high-volume reconciliation and resolving discrepancies across a large portfolio of customer accounts. This role supports financial operations by investigating payment variances, reconciling deductions, and ensuring transactions are properly recorded within the ERP system. The position helps reduce accounts receivable backlogs, improve cash flow accuracy, and relieve leadership from high-volume transactional tasks. The ideal candidate is analytical, detail-oriented, and comfortable working within complex financial data environments. Success in this role comes from identifying discrepancies, resolving account issues efficiently, and maintaining accurate financial records. Core Responsibilities Return & Deduction Reconciliation Manage reconciliation of returned goods and related customer deductions. Responsibilities include: Reconciling high-volume return transactions and credit activity Matching issued credits against customer deductions Investigating discrepancies when credits do not align with deductions Identifying root causes of short payments or mismatched transactions Collaborating with internal teams to resolve account variances Ensuring reconciled transactions properly clear within the ERP system Payment Processing Support Assist with payment processing and backlog reduction when required. Responsibilities include: Processing credit card payments within the ERP system Applying and posting customer payments accurately Assisting with refund and repayment processing Supporting backlog cleanup during system transitions or workflow changes Account Cleanup & Aging Management Maintain accurate accounts receivable balances and reduce aging accounts. Responsibilities include: Reviewing aging reports and identifying accounts requiring attention Cleaning up historical AR balances and discrepancies Supporting structured collection efforts when necessary Monitoring open return balances and ensuring accounts remain accurate Documentation & Compliance Support Maintain organized financial documentation that supports audit readiness. Responsibilities include: Maintaining documentation related to AR transactions and adjustments Collecting and managing tax exemption certificates Supporting standardized documentation practices Assisting with process improvements related to AR record-keeping Tools & Systems ERP System Experience with ERP systems is preferred Training will be provided for the company’s ERP platform Data & Reporting Strong Excel proficiency required, including: Data sorting and filtering VLOOKUPs or equivalent lookup functions Data comparison and reconciliation Qualifications & Experience 2+ years of experience in Accounts Receivable, accounting, or a high-volume financial operations environment Strong Excel skills required Experience with payment reconciliation or deduction management preferred Experience working within ERP systems is an advantage Strong analytical and problem-solving skills High attention to detail and accuracy Strong written and verbal communication skills Ability to collaborate effectively with internal teams