German Speaking Account Manager - CS & Optimization in Barcelona

Account Manager - Customer Success & Optimization (German Speaking) – Barcelona We are looking for German speakers (C2) to join our team in Barcelona for a project in the hospitality and property tech sector. The start date is confirmed for March 16th , so we are looking for people who are ready to move quickly. This isn't a standard support role. You'll be managing a portfolio of hosts, building long-term relationships, and helping them optimize their listings to perform better on the platform. The Practical Details Start Date: March 16th (Training begins immediately). Salary: €30,000 gross/year + up to €3,500 in performance bonuses. Location: World Trade Center Barcelona (Office-based with a future hybrid path). Contract: 39 hours/week, Monday to Friday. Relocation: We provide a support package if you are moving from outside Spain. What the work looks like You'll be the main point of contact for new and existing hosts, helping them resolve concerns and stay satisfied with the service. You will use Salesforce and other CRM tools to track account growth and hit engagement KPIs. You'll act as the "Voice of the Customer," sharing feedback with product teams to improve the platform. Who fits this role? You have 1-2 years of experience in Customer Success, Account Management, or a similar client-facing role. You speak German (C2) and have a professional level of English. You are comfortable with sales targets and performance-driven environments. Youre ready to be in Barcelona and start by March 16th .