Customer Service - French Speakers - Braga

Customer Service Representative – French Speaker (C2) Braga, Portugal | On-site | Permanent Contract Start date: 9 April 2026 We are looking for a French-speaking Customer Service Representatives for a leading European consumer credit platform based in Braga. In this role, you will be the first point of contact for French-speaking customers, providing support related to credit services, financing solutions, and account inquiries while delivering a professional and customer-focused experience. Key Responsibilities Handle inbound and outbound customer calls Assist customers with credit and account-related questions Identify customer needs and provide appropriate solutions Maintain accurate customer records while respecting compliance and data confidentiality Build positive customer relationships through excellent service Requirements Fluent French (C2 level) – mandatory Strong communication and problem-solving skills Customer-oriented mindset Previous experience in customer service or financial services is a plus Ability to work on-site in Braga with rotational shifts Salary & Benefits Base salary: €930 × 14 months Performance bonus: €155 × 12 months Meal allowance: €7.23/day (net) Transport allowance: €20/month Paid training and career development Working Hours Monday–Friday: 07:00–19:00 (rotational shifts) Saturday: 08:00–15:00 (rotational) 2 days off per week: Sunday + 1 rotational day Relocation support is not provided . If you are interested in building a career in customer support within a stable financial environment, apply now.