Lithuanian Customer Experience Specialist - Remote

Job Description We are looking for a Lithuanian Customer Experience Specialist to work remotely from Viseu or anywhere else in Portugal. This role is dedicated to providing high-quality support to our Lithuanian-speaking clients, ensuring they receive the help they need in a timely and professional manner. As part of our international support team, you will handle inquiries related to product features, account management, and technical troubleshooting. This position offers a stable career for language professionals who want to work for a global brand while living in Portugal. The ideal candidate is a patient, clear communicator who enjoys helping others navigate challenges. You will work in a fast-paced environment where your language skills and attention to detail will be highly valued. We offer a supportive management structure and opportunities to grow within the company as you develop your customer service expertise. Responsibilities Manage Lithuanian customer inquiries via phone and email Assist with product information and account issues Ensure high levels of customer satisfaction Collaborate with the global support team Requirements Fluent Lithuanian (C1–C2) B2 English or higher Comfortable with technology and remote work tools