French-Speaking Customer Success Specialist*

French-Speaking Customer Success Specialist Location: Sofia, Bulgaria Work Type: Hybrid Start Date: 19 March 2026 Job Description We are looking for a French-speaking Customer Success Specialist to support active customers and ensure successful onboarding and adoption of digital tools. This is a non-sales role focused on guiding customers through implementation and helping them get the most value from the platform. Responsibilities Conduct onboarding and orientation sessions for active customers Deliver product demos and presentations using prepared materials Tailor solutions according to customer needs Guide customers through the implementation process over 5–10 weeks Monitor adoption rates and customer engagement Share best practices to ensure successful tool implementation Requirements Fluent French Good level of English Comfortable speaking on camera and presenting to customers Strong communication and presentation skills Technically confident and comfortable explaining digital tools Working Hours Monday – Friday 09:00 – 18:00 Salary & Bonus 1687.26 EUR gross salary 728.59 EUR quarterly performance bonus