SAP BASIS Digital Customer Engagement Manager

We are looking for people with SAP brownfield migration and hyperscaler exposure for PL Requirements. a.Proven hands-on technical experience -Basis skillset with migration experiences from on-Prem to the cloud environment -Hyperscaler understanding nd experience b.Understanding of Technical Managed Services and related ITSM processes c.Excellent internal and external stakeholder management, presentation and communication skills d.Costumer focus / Networking / Relationship Building/ Results-driven / Self-organized Responsibilities · Advise customers on technical architecture and landscape issues. · Support de-escalation of critical customer situations, working with relevant SAP teams. · Participate in customer release and maintenance activities. · Provide ongoing technical support and continuous knowledge transfer. · Review account status and transition accounts as volume or complexity increases. Key Skills Required · Minimum 5 years of SAP Basis experience. · 2+ years of cloud knowledge (e.g. solution management, consulting, or delivery program management). · Hands-on experience with S/4 HANA Application and HANA database. · Mandatory SAP Upgrade & Migration (OS/DB) experience. · Experience integrating SaaS products (e.g. Ariba, Salesforce, C4S) with SAP landscape is a plus. · Experience with any hyperscaler (AWS, Azure, or GCP).