Technical CS Specialist (German-speaking) — Search & Digital Platforms | Lisbon

Location: Lisbon, Portugal (On-Site) Work Model: On-Site Language Required: German + English Schedule: Mon–Fri 08:00–20:00 | Sat–Sun 08:00–17:00 | 2 rotative days off Start Date: 16 April 2026 Contract: Permanent Salary: Base × 14 months | Meal allowance 7.63€/day Bonus / Extra: €135 productivity bonus × 14 months | €120 complexity bonus × 11 months Relocation: Shared accommodation for relocators from outside Portugal (up to 12 months). About the Role Technical support for a global search engine and digital services platform. Genuine interest in technology and strong problem-solving skills required. Up to €255/month in bonuses and a permanent contract from day one make this one of the best-compensated German CS roles in Lisbon. What You Will Do Provide German-language technical support for a global digital platform Troubleshoot technical issues related to search, digital products, and account services Guide customers through solutions via phone, chat, and email Escalate unresolved issues to appropriate teams Maintain high first contact resolution and CSAT • Document all interactions thoroughly What We Are Looking For • German • Good English skills Strong communication skills and passion for helping people Interest in technology and digital products Flexible with rotative shifts including weekends • EU ID, valid Portuguese residence permit, or equivalent What's In It for You • Permanent contract from day one €135 productivity + €120 complexity bonus — up to €255/month extra • Base × 14 months | Meal allowance 7.63€/day Health insurance (from day 1, free after 6 months) • Shared accommodation for relocators Global tech brand on your CV