German-speaking Customer Service Representative – Porto

German-speaking Customer Service Representative – Porto, Portugal We are currently looking for German-speaking Customer Service Representatives to join an international team in Porto . If you enjoy helping customers, working in a multicultural environment, and building your career in an international company, this opportunity could be the perfect next step for you. Location: Porto, Portugal (On-site) Schedule: Rotative shifts (Monday to Sunday – 24/7) Employment Type: Full-time Your Responsibilities Provide high-quality customer support via phone, email, and chat Assist customers with inquiries, requests, and issue resolution Ensure a positive customer experience through professional and empathetic communication Document customer interactions accurately in internal systems Work collaboratively with internal teams to resolve customer cases efficiently Requirements Fluency in German (C1 or higher) Good command of English (B2–C1) Previous experience in customer service or contact center environments is a plus Strong communication and problem-solving skills Customer-oriented mindset and attention to detail Ability to work in a fast-paced international environment What We Offer Competitive salary package Meal allowance Health insurance Performance bonuses Multicultural and international work environment Relocation support for EU citizens Career growth opportunities and professional development If you are interested or would like to learn more, feel free to send your CV via direct message .