German-Speaking Customer Success Specialist | Lisbon (On-site)

Join our vibrant team in Lisbon and help our German-speaking clients navigate their digital journey! The Role This isn't your typical "script-reading" job. You will be the go-to expert for clients needing help with their digital presence. Youll combine your native-level German skills with your technical curiosity to solve complex problems. Start Date: April 2, 2026 Location: Lisbon (On-site) Contract Type: CDD (6 months with potential for renewal) What Youll Be Doing Providing high-level support to German-speaking customers via phone, email, and chat. Assisting with inquiries related to Web Design and Digital Marketing strategies. Troubleshooting technical issues with enthusiasm and a "can-do" attitude. Working Hours & Commute We value your time and safety, especially for those early bird shifts! Schedule: Rotational shifts from Sunday to Friday, between 05:00 and 20:00. Days Off: Every Saturday + 1 rotational weekday off. Early Shift Perk: Starting at 05:00? Weve got you covered. We provide an Uber allowance of up to 25.00€ per commute for early starts. Your Profile Language: Native or near-native level of German (C1/C2) and fluent English. Expertise (Mandatory): Solid knowledge or previous experience in Digital Marketing or Web Design . You should know the difference between SEO and SEM, or UI and UX! Mindset: You are genuinely enthusiastic about tech trends and helping people succeed online. Availability: Ready to start on-site in Lisbon by April 2nd. What We Offer We provide a competitive package and a supportive work environment in the heart of Portugal. To apply send your English CV today!