Danish-Speaking Customer Support Advisor

Role Overview We are currently looking for Danish-speaking Customer Support Advisors to join an international customer service team in Thessaloniki. In this role, you will assist customers with their inquiries, provide helpful guidance, and ensure a positive service experience. You will interact with customers through various communication channels while working in a collaborative and multicultural environment. Responsibilities Provide professional assistance to customers and respond to their inquiries. Offer clear information and support regarding general service-related matters. Identify customer needs and provide appropriate solutions when possible. Ensure a high level of customer satisfaction during every interaction. Escalate complex issues to the relevant departments when necessary. Document customer interactions and follow company processes. Work as part of a team to maintain service quality and efficiency. Requirements Fluent Danish (C1 level or near-native). Good English communication skills (B2 level) for internal communication and training. Strong verbal and written communication abilities. Comfortable using computers and different digital tools. A positive, customer-focused attitude and willingness to learn. Previous experience in customer service is considered an advantage. What We Offer Comprehensive training and onboarding support. Opportunities for career development and skill growth. A diverse and supportive international working environment. The chance to live and work in the vibrant city of Thessaloniki, Greece.