Customer Experience Specialist – Dutch or Flemish Speaking

Automotive Industry We are currently hiring Dutch and Flemish speaking Customer Experience Specialists to join a premium automotive brand project . This role is ideal for candidates with customer service or sales experience , preferably within luxury or premium brands . Open Positions 1. Customer Experience Specialist (Flemish-speaking) Location: Remote from Spain Headcount: 2 2. Customer Experience Specialist (Dutch-speaking) Location: Barcelona (Remote possible if based in Barcelona after training) Headcount: 2 ️ For the Dutch role, candidates must be located in Barcelona for the training period. Key Responsibilities Deliver exceptional customer experience support for a premium automotive brand. Handle customer inquiries via phone, email, and digital channels . Provide product information and assistance related to vehicles and services. Resolve customer issues efficiently while maintaining high service quality standards . Maintain accurate records of interactions in internal systems. Work closely with internal teams to ensure customer satisfaction and loyalty . Requirements Native or fluent Dutch or Flemish (depending on the role). Good level of English for internal communication. Previous experience in customer service or sales . Experience within luxury, premium, or automotive brands is highly preferred. Strong communication and problem-solving skills . Customer-focused mindset and attention to detail. Working Conditions Start Date: ASAP Working Hours: 39 hours/week Schedule: Monday – Friday, 09:00 – 18:00 Employment Type: Full-time Benefits Benefits: Private medical insurance