Customer Quality Manager

Customer Quality Manager Autoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world. More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives. Bring your authentic self- join to our family of heroes! The diversity you bring will help us to keeping people safe. If your skills can help save lives, you’ll find a home at Autoliv. Where you will be working: Parque industrial FINSA, Aguascalientes What you’ll do: • Act as the primary point of contact between the customer and the organization for all quality-related topics. • Main responsible to assure VoC is monitored and actions are taken to ensure is at optimal level. • Lead customer meetings, audits, program reviews during escalation concerns/issues. • Understand customer-specific requirements (CSR) and ensure fulfillment & alignment across the internal teams. Train as needed the CQ teams at sites, and areas that requires engagement. • Ensure the customer portal is updated from the ALV plants (CQI audits, 8D reports, IMDS, PPAP resubmissions, etc.). • Review Launch quality tracker actions progress to secure customer focused Q deliverables • Support APQP/PPAP activities to ensure customer deliverables are submitted on time and right the first time. What is required: • Bachelor degree on Engineering. • Advanced English skills. • Japanese language is highly desired. • At least 3-5 years of experience as Quality Manager and Customer Quality Supervisor. • Willingness to travel. What’s in it for you: •Attractive compensation package •Work schedule: Monday-Thursday full time from office, and Friday working from home. •Recognition awards, company events, family events, university discount options and many more perks. •Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.