Dutch-Speaking Customer Service Specialist*

Dutch-Speaking Customer Service Specialist Location: Lisbon, Portugal Work Type: On-site Job Description We are looking for a Dutch-speaking Customer Service Specialist to join a dynamic team in Lisbon . In this role, you will assist customers, handle inquiries, and provide high-quality support while ensuring a positive customer experience. Responsibilities Provide customer support via phone, email, or chat Handle customer inquiries and resolve issues efficiently Ensure a high level of customer satisfaction Maintain accurate records of customer interactions Follow internal procedures and quality standards Requirements Fluent Dutch Good level of English Minimum 6 months of customer service experience in the same role (mandatory) Strong communication and problem-solving skills Customer-oriented mindset Working Hours Monday – Sunday 08:00 – 23:00 (rotational shifts) Days Off: 2 rotational days Salary & Bonus 1100€ gross salary (paid over 14 months) 80€ complexity bonus (paid over 11 months)