Accounts Receivable Clerk

About Us Kayana is a talent agency that connects Filipino Remote Professionals with global companies that operate within real systems and value disciplined execution. These are long-term professional roles—not gig work. Our partners build structured teams where accountability, clear communication, and operational discipline matter. Important: Kayana hires Filipino remote professionals only, regardless of their current location. Position Overview The Accounts Receivable Clerk is responsible for managing the day-to-day accounts receivable cycle, ensuring accurate cash application, maintaining customer account records, and supporting timely collections. This role plays a key part in maintaining healthy cash flow by accurately posting customer payments, investigating discrepancies, and communicating with customers regarding outstanding balances. The ideal candidate is highly detail-oriented, organized, and customer-focused, with strong analytical abilities and the capacity to manage multiple financial transactions in a fast-paced environment. Key Responsibilities: Cash Application & Payment Processing Prepare and post daily cash receipts to customer accounts Process payments including ACH, credit card, wire transfers, and other payment methods Reconcile payments against open invoices and customer balances Record and verify deposits to ensure accurate financial records Accounts Receivable Monitoring Review accounts receivable aging reports regularly Follow up on overdue balances and short payments Investigate unapplied payments, open credits, and discrepancies Maintain detailed records of collection activities and communications Customer Account Management Maintain accurate customer records within the ERP system Process sales tax exemption certificates and related documentation Conduct credit checks for prospective customers Respond to customer inquiries through the accounts receivable team inbox Dispute Resolution & Credit Management Investigate billing disputes and payment discrepancies Communicate with customers to resolve outstanding issues Issue credit memos and write-offs in accordance with internal policies Compliance & Financial Support Maintain documentation for accounts receivable procedures and workflows Assist with year-end audits and financial reviews Provide additional accounting and finance support as required Tools & Systems: Candidates should have experience working with financial systems and operational tools, including: Accounting Systems NetSuite ERP (strongly preferred) Financial Operations Tools Customer payment portals Sales tax management systems Office & Data Tools Microsoft Office Suite Advanced proficiency in Microsoft Excel