CS Specialist (French-speaking) — Swiss Telecom| Greece (Relocation Provided)

Location: Athens, Greece Work Model: On-Site Language Required: French + good English B2 Schedule: Rotative shifts | Details confirmed at interview Start Date: 23 March 2026 Contract: Annual contract (automatically renewed 1 January each year) Salary: Competitive salary × 14 months (full details at interview) Bonus / Extra: Performance bonus | 14th month payment Relocation: EU flight + 2 weeks hotel + airport pickup + real estate agency fee covered About the Role Relocate to Athens and join a French-speaking customer support team for a major Swiss telecommunications provider. Teleperformance Greece offers a complete relocation package for EU-based candidates. Athens has a thriving international community, affordable living, and excellent year-round weather — an ideal destination for French speakers looking for a change of scenery with job stability. What You Will Do • Handle French-language customer queries on mobile plans, billing, contracts, and technical issues • Process service requests, upgrades, and cancellations • Achieve quality and productivity KPIs • Escalate complex cases to the appropriate team • Document all interactions accurately in internal CRM • Participate in team briefings and training What We Are Looking For • French • Good English skills • EU citizenship or full-purpose work permit valid for Greece • Valid passport (6 months validity beyond training start) • Birth certificate with both parents' names (required — recruiter will guide you) • Customer service experience is a plus • Open to relocating to Athens What's In It for You • Full relocation: EU flight + 2 weeks hotel + airport pickup + real estate fee • Competitive salary × 14 payments • 2 openings — fast hiring process • Athens — low cost of living, Mediterranean lifestyle • Annual renewable contract | Health insurance • Multinational team environment