Restaurant Assistant Duty Manager

Requirements Grade 12 or equivalent qualification Bilingual communication ability 2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment Comfortable interacting with high-end or discerning clientele Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals Demonstrated team leadership and staff training capabilities Professional appearance with a strong guest service orientation Ability to quickly become familiar with the menu and operational procedures Availability to work hospitality hours, including evenings, weekends, and public holidays Strong interpersonal and communication skills Ability to maintain professional relationships across departments Key Responsibilities Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback Support the training, development, and performance management of restaurant staff Communicate relevant information effectively to the team, management, and guests Coordinate communication between front-of-house and kitchen teams to ensure seamless service Assist with staff scheduling and oversee stock flow within the restaurant Perform daily cash-ups and liaise with relevant departments or suppliers when required Ensure compliance with health, safety, and hygiene standards Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary A well-established hospitality venue is seeking an Restaurant Assistant Duty Manager to support the Restaurant Manager with the day-to-day running of the restaurant. This role focuses on ensuring smooth service delivery, maintaining high standards of guest experience, and supporting the team to operate efficiently.