German Speaking Technical Customer Support

Technical Customer Support Specialist – German Speaking Location: Barcelona (Office-based) Industry: Automotive & Industrial Manufacturing Are you someone who enjoys solving problems and helping people understand how things work? Were looking for a German-speaking Technical Customer Support Specialist to join our team in Barcelona and support customers working with automotive and industrial manufacturing technologies. In this role, youll be the bridge between technical products and the people who use them. Youll speak with customers, understand their challenges, and guide them toward clear, practical solutions. No two days are the same, and youll be learning constantly while working alongside experienced technical and support teams. Your Day-to-Day Be the first point of contact for German-speaking customers Listen, ask questions, and get to the heart of technical issues Troubleshoot product- or system-related questions step by step Explain technical topics in a way that feels clear and approachable Document cases accurately and follow them through to resolution Work closely with internal technical, quality, and operations teams Escalate complex cases when deeper technical expertise is needed What You Bring Fluent German and strong communication skills Good working knowledge of English for internal collaboration Experience in customer support, technical support, or a similar role An interest in technology, engineering, or industrial products A structured mindset and a calm approach to problem-solving A customer-first attitude and a willingness to learn Why Join Us Office-based role in Barcelona with an international team Structured onboarding and ongoing technical training Exposure to complex, real-world industrial technology A supportive environment where knowledge sharing is encouraged Long-term stability within a global industrial setting