E-Commerce Manager - Retail (Hybrid)

Hybrid | Paranaque City | Mon-Fri Job Summary The E-commerce Manager – Retail will lead and scale the online retail business, driving revenue growth, profitability, and customer experience across digital channels. This role carries full P&L responsibility and is accountable for commercial strategy, online merchandising, campaign execution, marketplace performance, and overall digital growth. The ideal candidate brings strong leadership, deep expertise in e-commerce operations, and the ability to collaborate effectively across commercial, marketing, data, supply chain, and technology teams. Key Responsibilities Business Leadership & P&L Take full ownership of the E-commerce Retail P&L. Set and achieve revenue, margin, and profitability targets. Develop pricing strategies, promotional calendars, and growth plans. Monitor key financial and operational KPIs (sales, conversion rate, AOV, margin, CAC, etc.). Report performance, forecasts, and insights to senior leadership. E-commerce Strategy & Growth Define the e-commerce strategy, roadmap, and success metrics. Drive traffic acquisition through SEO, paid media, CRM, and marketplace channels. Optimize the full customer journey from acquisition to retention. Identify new digital growth opportunities, partnerships, and revenue streams. Lead marketplace strategy for 1P and 3P channels where applicable. Online Merchandising & Trading Oversee digital merchandising, product assortment, and category performance. Ensure accurate product listings, pricing, promotions, and inventory availability. Plan and execute seasonal campaigns, launches, and trading events. Optimize on-site experience including navigation, search, and conversion funnels. Performance Marketing & Campaign Management Oversee digital campaigns across paid search, social, display, email, and affiliate channels. Ensure effective targeting, tracking, and attribution. Optimize campaigns based on ROAS, ROI, conversion rate, and customer lifetime value. Coordinate promotional activities to maximize peak sales periods. Operations & Cross-Functional Collaboration Partner with supply chain and operations teams to ensure stock availability and fulfillment efficiency. Work with technology teams to enhance website performance, UX, and platform capabilities. Collaborate with data teams to ensure accurate performance measurement and reporting. Align with marketing and brand teams to ensure consistent messaging and positioning. Qualifications Education Bachelor's degree in Marketing, Business, E-commerce, Communications, or a related field. Experience 5–7 years of experience in e-commerce, digital retail, or online trading. Proven experience managing P&L and driving online revenue growth. Strong understanding of digital marketing, conversion optimization, and analytics. Experience managing online merchandising and marketplace operations. Demonstrated ability to collaborate across commercial, marketing, data, operations, and technology teams. Strong analytical, leadership, and stakeholder management skills.