French-Speaking Technical Support Specialist

Ready to turn your technical know-how and people skills into a career with one of the worlds most iconic brands? Join as a Technical Support Specialist , where youll support Italian-speaking customers and be part of a dynamic, people-first team—without leaving home. This is more than a support role. Its your chance to grow, learn, and make a real impact while representing a brand trusted by millions worldwide. Why Youll Love This Role Delivering outstanding support via phone, email, and chat Work 100% remotely , with the stability and structure of a global organization Benefit from comprehensive training , continuous learning, and career development opportunities Join a supportive, diverse, and collaborative team that truly values employee well-being What Youll Be Doing Resolve customer inquiries efficiently by providing clear, accurate technical solutions Build strong relationships through empathy, professionalism, and a customer-first mindset Log, track, and manage cases in the CRM system, escalating when necessary Collaborate closely with teammates and leaders to ensure smooth daily operations Spot recurring issues and proactively suggest improvements to enhance the customer experience Ensure full compliance with data privacy regulations and company policies What Were Looking For Language skills: Fluent French (spoken & written) and intermediate English (B2) Customer-centric mindset: You enjoy solving problems and helping people Tech confidence: Comfortable using CRM tools, software platforms, and troubleshooting systems Team spirit: Open to feedback, eager to learn, and motivated to grow within a collaborative environment Your Rewards Salary: 1,045.72€ monthly + performance bonuses. Schedule: Monday to Friday, 10:00-18:00. Training: Fully paid, 18-day training by certified instructors. Additional Perks: Healthcare benefits and numerous discounts. Free online Greek language courses. Access to state-of-the-art premises with relaxing break areas. Special events, community initiatives, and a Great Place to Work-certified environment. Paid extra for overtime or working on Greek holidays.