Chief of Staff

Lhoopa is seeking a high-performing Chief of Staff to partner primarily with the COO in driving execution, alignment, and delivery across the organization. Acting as a force multiplier to the COO, this role supports the translation of priorities into structured plans, ensures follow-through across teams, and helps resolve cross-functional issues as they arise. This position is suited for a versatile operator who performs strongly in fast-paced environments and can consistently turn direction into measurable progress. Key Responsibilities: Execution & Cross-Functional Delivery Operationalize the COOs agenda by driving cross-functional initiatives from planning through execution. Provide structure and visibility across key priorities, including timelines, deliverables, and ownership. Drive end-to-end execution by clarifying responsibilities, unblocking teams, enforcing deadlines, and escalating when required. Maintain momentum across shifting priorities, with high standards for discipline and closure. Leadership Cadence & Follow-Through Run the COO operating rhythm (weekly priorities, meeting preparation, notes, follow-ups). Maintain lightweight tracking mechanisms to ensure commitments are documented and delivered. Ensure leadership meetings drive alignment, decisions, and execution. Organizational Alignment & Communication Coordinate across departments to ensure teams remain aligned on critical priorities. Draft internal communications and leadership updates with clarity and precision. Support change management initiatives and help drive organizational clarity on key topics. Special Projects & COO Support Own and deliver discrete, time-bound initiatives that improve execution, efficiency, or scale, depending on business needs. Serve as a trusted proxy for the COO in meetings or communications where needed. Step into urgent issues across the organization, identify root causes, and drive resolution with speed and pragmatism. People Management & Stakeholder Leadership Manage direct reports as required (analysts, coordinators, or project resources). Influence senior stakeholders across teams and drive outcomes without relying on hierarchy. Maintain strong working relationships while ensuring accountability and delivery. Qualifications: 8+ years of experience in high-velocity operating environments (business operations, strategy, or adjacent roles). Demonstrated ability to work closely with senior leadership, combining strategic context with disciplined execution. Highly organized and methodical, with strong ownership, sound judgment, and consistent follow-through. Excellent written and verbal communication skills, able to drive alignment across multiple stakeholders. Proptech, fintech, or technology platform experience is a strong advantage. Versatile and hands-on, comfortable shifting across priorities and working effectively under ambiguity.