French Speaking Customer Support Representative

Athens, Greece | Full-Time | Relocation Support Available About the Role We are looking for French-speaking Customer Support Advisors to join an international customer service team in Athens, Greece. If you enjoy helping people, solving problems, and working in a multicultural environment, this is a great opportunity to grow your career abroad while supporting customers across Europe. Key Responsibilities In this role, you will: Handle incoming customer inquiries via phone, email, and chat Provide support and guidance related to products and services Assist customers with troubleshooting, general questions, and requests Manage order-related issues including delivery, returns, and refunds Ensure a high-quality customer experience through professional communication Accurately document interactions in internal systems Escalate complex cases when needed and work closely with other teams Requirements To be successful, you should have: Native or near-native French (C1/C2) Good English skills (B2+) for internal communication Strong communication and problem-solving abilities Customer-oriented mindset with attention to detail Ability to multitask and work in a fast-paced environment Basic computer skills and comfort using digital tools Previous customer support experience is a plus, but not mandatory What We Offer Competitive salary package + performance bonuses Relocation support (flight ticket, accommodation assistance, local guidance) Private health insurance Paid training and continuous development Career growth opportunities in a multinational environment Modern office facilities and a supportive team culture Employee benefits, events, and discounts Life in Athens Athens offers an excellent quality of life with sunshine, culture, beaches, and a vibrant international community — making it the perfect destination to combine career development with a unique lifestyle experience.