Customer Advisor - French - Porto

FRENCH + ENGLISH CUSTOMER ADVISOR – TRAVEL TECH | PORTO (ON-SITE) Are you passionate about customer service and the travel industry? Do you speak fluent French (C2) and English (C1) ? This opportunity might be for you Were looking for a Customer Advisor – Business Travel Platform to join an innovative travel tech company in Porto. Youll be supporting corporate clients with their business travel needs in a fast-paced and international environment. Location: Porto, Portugal (On-site) Start date: 12th March 2026 Contract: 6 months Schedule: Monday to Friday | 08:00 – 17:00 (Weekends off!) What will you do? Handle inbound customer inquiries (phone, email & chat) Assist with booking, modifying & canceling travel arrangements Provide accurate travel information & policy guidance Resolve customer issues efficiently Update CRM systems & collaborate with internal teams What are we looking for? Minimum 2 years of customer service experience (travel industry is a plus) Fluent French (C2) & English (C1) Strong communication & problem-solving skills Dynamic, adaptable and customer-oriented mindset Whats in it for you? €1,000 gross/month €7.63 meal allowance per working day Experience in a growing travel tech company Supportive and collaborative team environment