Logistics Specialist (Inside Sales)

Location: Grand Prairie, TX Compensation: $65,000 – $90,000 base + commission Department: Freight Brokerage / Logistics Reports To: Sales Manager or Brokerage Manager Position Summary The Logistics Specialist (Inside Sales) is responsible for developing customer relationships while coordinating freight movements through carrier partners. This role blends inside sales, carrier negotiation, and operational execution, allowing individuals to build and grow a personal book of business. This position serves as a developmental pathway into higher-level brokerage sales roles. Essential Responsibilities Customer Sales & Development Build and maintain relationships with new and existing customers Identify shipping needs and present tailored logistics solutions Generate new business via outbound calls, referrals, and prospecting Support account growth through consistent service delivery Carrier Procurement & Execution Develop relationships with qualified carriers Negotiate competitive rates to achieve margin targets Coordinate shipments from pickup through delivery Monitor freight status and resolve service issues proactively Operations & Collaboration Balance sales and operational responsibilities Utilize TMS systems to manage freight and documentation Maintain accurate CRM records and shipment updates Collaborate with brokerage team members to maximize performance Qualifications Education Bachelor's degree preferred or equivalent experience Experience 1–3 years of inside sales, logistics, or professional customer service experience Freight brokerage or transportation experience preferred Multi-modal freight knowledge (TL, LTL, intermodal, drayage) a plus TMS experience preferred Client-Specific Requirements (Highly Preferred / Priority) Recent experience in a non-asset freight brokerage environment Exposure to cradle-to-grave (full-cycle) brokerage operations , including: Prospecting and developing own book of business (shipper/client sales) Managing client relationships directly Sourcing and negotiating with carriers Owning shipments from initial sale through final delivery Candidates with carrier sales only experience will not be prioritized Strong preference for candidates who have demonstrated revenue-generating brokerage responsibilities , not solely operational or support roles Skills & Competencies Strong negotiation and problem-solving skills Excellent communication abilities Competitive and entrepreneurial mindset Strong time management and organization Ability to thrive in commission-driven environments Career Advancement Path Logistics Account Executive Carrier Sales Representative Freight Broker / Account Manager Senior Logistics Sales Executive