Slovenian Speaking Customer Support Specialist | 3,700 BGN x14 | Sofia'

Slovenian Speaking Customer Support Specialist | 3,700 BGN x14 | Sofia Location: Sofia, Bulgaria Contract Type: Full-time (On-site) Languages: Slovenian (C2) + English (B2+) Salary : 3,700 BGN gross/month (14 salaries per year) Are you a Slovenian speaker looking to build your career in an international environment ? Join a global lifestyle and consumer brand supporting adult customers in a regulated industry. In this role, you will provide high-quality customer support for digital products and services while ensuring strict compliance with industry standards. This is an excellent opportunity to work in a stable, structured environment with long-term growth potential in Sofia. Your Role Handle customer inquiries via phone, chat, and email in Slovenian Support with account management, product information, order tracking, and device troubleshooting Ensure compliance with brand and age-verification policies Accurately document interactions in English within internal CRM systems Identify customer needs and provide tailored solutions or escalate when necessary Work flexible rotational shifts, including evenings and weekends Working Schedule Rotational shifts within the following hours: Monday to Saturday: 09:00 – 23:00 / Sunday: 10:00 – 19:00 Candidate Requirements Native or C2-level Slovenian (mandatory) + English B2+ Strong communication and customer service skills Comfortable using digital tools and supporting electronic devices Previous experience in customer support, retail, or consumer goods is a plus Professional, detail-oriented, and empathetic approach Compensation & Benefits 3,700 BGN gross/month (14 salaries per year) Monthly transportation/internet allowance Additional night shift compensation (if applicable) Private medical plan (health & dental care) and Life insurance Multisport card (co-financed by employer) Paid training Modern office environment in Sofia Career growth and internal advancement opportunities Discounts on various goods and services Legal Requirements Accepted documents: EU citizenship / Valid residency card (valid for more than one year) / Refugee card Interested candidates are welcome to apply with their CVs in English or send their CV directly to busra.turker@cbtalents.org