Need Ground staff and Ticketing in Pune Airport

Viswamitempowersolution is seeking highly motivated individuals to join our team as Ground staff and Ticketing agents at the Pune Airport in Maharashtra, India. As a growing company, we are looking for individuals who are dedicated, customer-oriented, and have a passion for the aviation industry. Position: Ground staff and Ticketing Location: Pune Airport, Maharashtra, India Contract Details: Full-time Responsibilities: - Greet and assist passengers at check-in counters and boarding gates - Handle ticketing and reservations, including booking, rebooking, and cancellations - Provide excellent customer service and ensure a smooth and efficient check-in process - Handle baggage, including tagging, loading, and unloading - Conduct security checks and ensure compliance with safety regulations - Assist passengers with special needs and handle any customer queries or complaints - Collaborate with other airport staff and airline personnel to ensure timely departures and arrivals - Maintain accurate records of passenger information and flight details - Adhere to company policies and procedures at all times Requirements: - Minimum of a high school diploma or equivalent - Prior experience in the aviation industry is preferred but not required - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Willingness to work in shifts, including evenings, weekends, and holidays - Physically fit and able to lift heavy baggage - Proficient in using computer systems and software - Must have a positive attitude and a strong commitment to customer service We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company. If you have a passion for the aviation industry and a desire to provide exceptional customer service, we invite you to apply for this exciting opportunity.