Real Time Analyst - UK Financial Collections (Quezon City) | Onsite

Start Date: 27-Mar Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule | Restdays: Shifting schedules, UK time Educational Requirement: Graduate of Bachelor's Degree Work Experience: 1 to 2 years' work experience in workforce management in a contact center environment 2 to 4 years overall experience Good analytical skills Excellent in MS Excel & number crunching Experience with Workforce Management software (scheduling, performance tracking, reporting)