Danish Speaking Customer Support (EU)

About the Role We are seeking a Danish-speaking Customer Support Specialist to deliver excellent service to customers via phone, email, and chat. You will assist with inquiries, resolve issues efficiently, and ensure a high level of customer satisfaction. Key Responsibilities Provide professional customer support in Danish Handle inquiries related to accounts, orders, payments, or services Troubleshoot and resolve customer issues in a timely manner Escalate complex cases when necessary Accurately document interactions in internal systems Meet individual and team performance KPIs Requirements Danish language proficiency: C1 level or higher (required) English proficiency: B2 level or higher Currently residing in Portugal (mandatory) Strong communication and problem-solving skills Customer-focused attitude Comfortable working with multiple systems and tools Previous customer service experience is an advantage What We Offer Fully remote position within Portugal Full-time contract (40 hours per week) Competitive salary Paid training Supportive, international work environment Opportunities for growth and development