Customer Support Agent (Croatian + English) – On-Site | Athens*

Customer Support Agent (Croatian + English) – On-Site | Athens Location: Athens, Greece Work Model: On-Site (Remote possible after 9 weeks based on performance) Start Date: 20 March 2026 Schedule: Monday to Sunday – 08:00 to 19:00 (rotational shifts) Salary: €1,200 gross/month About the Role We are looking for a Croatian-speaking Customer Support Agent to join a dynamic and international team in Athens. You will provide high-quality customer service, ensuring customer satisfaction while working in a fast-paced environment. Responsibilities Provide support via phone, email, and/or chat Handle customer inquiries and resolve issues efficiently Maintain accurate documentation of cases Follow internal procedures and quality standards Deliver a professional and positive customer experience Requirements Fluent Croatian (C1–C2) Good command of English (B2+) Strong communication and problem-solving skills Flexibility to work rotational shifts, including weekends Customer-focused mindset Work Model On-site for the first 9 weeks Afterward, remote work may be considered depending on performance and readiness Whats Offered Competitive salary: €1,200 gross/month Opportunity for hybrid/remote transition based on performance International and multicultural work environment Career development opportunities If you are motivated and ready to grow your career in customer support in Athens, this could be your next opportunity!